Choi, S, Kazakova, A, Choi, K, Choi, Y and Kim, I(2023). Effects of Residents' Empowerment on Citizenship Behavior and Support for Convention Development: Moderation of Innovativeness, Sustainability, 15(18), 1-14.

Abstract: This study investigated how residents’ empowerment in?uences their engagement in the

sustainability of the convention industry in their community, speci?cally, their citizenship behavior

(CB) toward convention visitors and support for convention development in their community. Ad-

ditionally, the current study examined the moderator of a convention center ’s innovativeness. The

sample used for data analysis was 415 residents from Seoul and Busan, South Korea. The results of

structural equation modeling revealed that residents’ empowerment enhances their participation in

CB toward visitors and support. The multi-group comparison analysis suggested that a convention

center ’s innovativeness moderates the effect of residents’ empowerment on their CB toward visitors

but not on convention development support. These results highlight the important role of empower-

ing residents in convention host communities in psychological, sociological, and political ways in

promoting community engagement and support for convention development. Local authorities and

convention center management should ensure that residents have suf?cient knowledge about the

bene?ts of convention development and involve them in decision-making processes.

Keywords: residents’ empowerment; citizenship behavior; resident support; convention develop-

ment; convention center; innovativeness